The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company (Hardcover)

By Joseph Michelli
ISBN: 9780071548335

$30.00

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Tools Of Titans: The Tactics, Routines, and Habits of Billionaires, Icons, and World-Class Performers (Hardcover)

By Timothy Ferriss
ISBN: 9781328683786

$30.00

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Built to Last: Successful Habits of Visionary Companies (Good to Great #2) (Paperback)

By Jim Collins, Jerry I. Porras
ISBN: 9780060516406

$18.99

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Tribe Of Mentors: Short Life Advice from the Best in the World (Hardcover)

By Timothy Ferriss
ISBN: 9781328994967

$30.00

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The Simplicity of Lean: Defeating Complexity, Delivering Excellence (Paperback)

By Philip Holt
ISBN: 9789462763227

$29.99

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The Essential Deming: Leadership Principles from the Father of Quality (Hardcover)

By W. Edwards Deming, Joyce Orsini (Editor), Diana Deming Cahill (Editor)
ISBN: 9780071790222

$37.00

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Gemba Kaizen: A Commonsense Approach to a Continuous Improvement Strategy, Second Edition (Hardcover)

By Masaaki Imai
ISBN: 9780071790352

$42.00

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Summary of The Psychology of Money: Timeless Lessons on Wealth, Greed, and Happiness by Morgan Housel (Paperback)

By Book Tigers
ISBN: 9781774900505

$8.99

Managing Service Excellence: The Ultimate Guide to Building and Maintaining a Customer-Centric Organization (Paperback)

By C. William Crutcher, Fernando Flores (Foreword by)
ISBN: 9780692985717

$24.95

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(Non-returnable)

Developing Lean Leaders at all Levels: A Practical Guide (Paperback)

By George Trachilis (Contribution by), Jeffrey K. Liker
ISBN: 9780991493234

$34.44

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The Lean Turnaround: How Business Leaders Use Lean Principles to Create Value and Transform Their Company (Hardcover)

By Art Byrne, James Womack
ISBN: 9780071800679

$37.00

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Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results (Hardcover)

By Mike Rother
ISBN: 9780071635233

$34.00

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